According to a Monday press release from Gulf Power, the relief would begin on May 1 and be a one-time decrease of approximately 40% for the average residential customer bill. The reduction is possible due to lower fuel costs.

PANAMA CITY — Gulf Power plans to lower power bills by a significant amount to help people struggling during the COVID-19 pandemic.


According to a Monday press release from Gulf Power, the relief would begin on May 1 and be a one-time decrease of approximately 40% for the average residential customer bill. The reduction is possible due to lower fuel costs.


GUEST COLUMN: Just. Stay. Home.



The release also states that in Florida, fuel savings are typically refunded to customers over the remainder of the year to provide level, predictable bills. However, given the emerging challenges facing many customers due to COVID-19, Gulf Power will instead seek to give customers the total annual savings in their May bill. Business customers will also see a significant one-time decrease in May, depending on use and rate class.


For customers experiencing hardship as a result of COVID-19, Gulf Power has resources available at GulfPower.com/Help, or the company can connect customers with resources available from federal, state and local authorities. To further assist customers, Gulf Power is also implementing the same policies that it does during major crises events, including suspending electrical disconnections and providing payment extensions for customers in a hardship situation. These policies will remain in effect while Florida is under a state of emergency, the release said.